Mark conversation as open

Mark a conversation as open, returning it to the inbox without sending a message. Returns the updated conversation.

POST /conversations/{conversationId}/mark-as-open

Mark conversation as open

cURL

curl --request POST \
  --url https://dev-public-api.openphone.dev/conversations/{conversationId}/mark-as-open \
  --header 'Authorization: <api-key>' \
  --header 'Quo-Api-Version: <quo-api-version>'

200

{
  "data": {
    "assignedTo": "US123abc",
    "createdAt": "2023-11-07T05:31:56Z",
    "deletedAt": "2023-11-07T05:31:56Z",
    "id": "CN123abc",
    "lastActivityAt": "2023-11-07T05:31:56Z",
    "lastActivityId": "AC123abc",
    "mutedUntil": "2023-11-07T05:31:56Z",
    "name": "Chat with customer",
    "participants": [
      "[phone]"
    ],
    "phoneNumberId": "PN123abc",
    "snoozedUntil": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z"
  }
}

{
  "message": "The input was invalid",
  "docs": "https://quo.com/docs",
  "title": "Bad Request",
  "errors": [
    {
      "path": "/conversationId",
      "message": "Expected string to match '^CN(.*)$'",
      "value": "abc123",
      "schema": {
        "type": "TemplateLiteral",
        "pattern": "^CN(.*)$"
      }
    }
  ]
}

{
  "message": "Unauthorized",
  "docs": "https://quo.com/docs",
  "title": "Unauthorized",
  "trace": "6897907457496870895"
}

{
  "message": "User is forbidden to perform this action",
  "docs": "https://quo.com/docs",
  "title": "Forbidden",
  "trace": "6897907457496870895"
}

{
  "message": "Conversation not found",
  "docs": "https://quo.com/docs",
  "title": "Not Found",
  "trace": "6897907457496870895"
}

{
  "message": "We have encountered an unknown error",
  "docs": "https://quo.com/docs",
  "title": "Unknown",
  "trace": "6897907457496870895"
}

Authorizations

Authorization · string · header · required

Headers

Quo-Api-Version · enum<string> · required

API version header. Supported values: 2026-03-30

Available options: 2026-03-30

Path Parameters

conversationId · string · required

The unique identifier of the conversation to mark as open.

Pattern: ^CN(.*)$

Example:

"CN123abc"

Response

200

application/json

OK

data · object · required

Show child attributes